Yes. We have a dedicated 24/7 emergency team for urgent call-outs across Chorley, Preston, and surrounding areas. If you have an emergency, please call 01257 452 879 immediately to book a call-out.

Typical emergencies include burst pipes, uncontrollable leaks, blocked toilets causing overflow, total loss of water, no heating or hot water during winter, and boiler breakdowns that leave vulnerable residents without heat.

If it is safe to do so, we recommend you:
Turn off your water at the stopcock.
Switch off electrics if water is leaking near sockets or light fittings.
Contain the water with towels or buckets.
Keep the area clear so our engineer can work quickly upon arrival.

Yes. If you have a live leak or a risk of flooding, please tell us immediately on the phone so we can prioritise your job over non-urgent maintenance.

Yes. Croston Plumbing & Heating (CPH) provides professional new boiler installation services. You can book a quote for a new efficient boiler by calling 01257 452 879.

Yes. We offer comprehensive boiler repairs and servicing. Whether your boiler is making strange noises or has stopped working entirely, our Gas Safe engineers can diagnose and fix the issue.

We work with a wide range of major boiler makes and models, including Worcester Bosch, Baxi, and Ideal. If you tell us your boiler brand and the error code (if visible), we can advise on the best next step.

To maintain your warranty and ensure safety, most manufacturers require an annual boiler service. If you are unsure when your last service was, book a service today, and we will check the health of your system.

Yes. We understand a new boiler is an investment. CPH offers flexible finance options through Ideal4Finance for eligible services (subject to status), allowing you to spread the cost of your heating upgrade.

A boiler care plan is a monthly maintenance package designed to save you money and stress. It typically includes your annual service, priority call-outs, and depending on the level you choose, parts and labour for repairs.

Repairs can be unpredictable and costly. Our care plans provide peace of mind, ensuring you are covered if your heating fails, without facing a large unexpected bill.

We offer tiered plans to suit different budgets:
Boiler Only (£8.00/month): Includes Boiler Efficiency Check and Annual Service.
Existing Care (£13.00/month): Efficiency Check, Service, Priority Call-Out, Parts Included (Boiler & Controls).
Boiler Service & Labour Cover (£13.00/month): Efficiency Check, Service, Priority Call-Out, Boiler & Controls labour.
Total System Care (£32.95/month): The ultimate cover. Includes all of the above plus cover for Central Heating, Plumbing, and “Beyond Economical Repair” protection.

You can sign up by contacting CPH to arrange a home survey visit

Yes. We understand a new boiler is an investment. CPH offers flexible finance options through Ideal4Finance for eligible services (subject to status), allowing you to spread the cost of your heating upgrade.

Yes. We provide full central heating installations, repairs, and upgrades across Lancashire.

Yes. Whether you need a single radiator replaced or a full house of stylish modern radiators installed, select “Radiator Installation” on our enquiry form.

Cold spots (usually at the bottom of the radiator) are a common sign of sludge buildup in your system. This often indicates you need a professional system clean or a powerflush.

A powerflush is a deep-cleaning process for your heating system. We use specialized equipment to flush out sludge, rust, and debris, restoring your heating performance and efficiency.

Common signs include:
Cold spots on radiators.
A noisy boiler or pump.
Slow heating response time.
Discoloured or dirty water when bleeding radiators.

Yes. We specialize in underfloor heating installations. It is a fantastic way to heat modern homes and bathrooms efficiently.

Often, yes. Suitability depends on your floor build-up, insulation, and room usage. We can advise on the best system (wet or electric) for your property after a quick discussion or survey.

Yes. We supply and install Air Source Heat Pumps. As energy efficiency becomes a priority for many homeowners, we can help you transition to greener heating.

Absolutely. The effectiveness of a heat pump depends on insulation levels, radiator sizing, and your hot water demand. Contact us for a consultation to see if your home is “heat pump ready.”

Yes. We are experts in bathroom installation and renovation. From wet rooms to luxury suites, we handle everything from design to plumbing and tiling.

Yes! We have a stunning showroom in Eccleston, Chorley featuring 9 full bathroom displays, a wide tile selection, and brochures from 30+ leading suppliers.

Address: Unit G, Grove Mill Industrial Estate, Eccleston, Chorley PR7 5TZ. Opening Hours:
Monday to Friday: 9:00 am – 5:00 pm
Saturday: 9:00 am – 2:00 pm

Yes. You can visit our showroom or view our Bathroom Inspirations online to see examples of our work and available styles.

We are based in Chorley but operate throughout Preston, Leyland, and the wider Lancashire area.

Yes. We are proud to be a local business serving the Chorley community and surrounding towns.

You can call us on 01257 452 879 or use our online contact form. Simply select the service you need, such as new boiler, repairs, powerflush, underfloor heating, landlord gas check, or bathroom installation.

To help us serve you faster, please include:
Your postcode and full address.
A brief description of the problem or project.
Photos of the issue (if relevant, our form allows uploads).

Yes. We support private homeowners with boilers, bathrooms, and plumbing, and we offer dedicated services for landlords and letting agents.