Testimonials

See why homeowners across Chorley, Preston, and the North West trust Croston Plumbing & Heating.

⭐️ 5-Star Customer Reviews: Trusted Plumbers, Boiler Engineers, and Bathroom Fitters in Chorley & Preston

Welcome to the testimonials page for Croston Plumbing & Heating. We are proud to be the highly recommended Gas Safe Engineers and local plumbers serving Chorley, Preston, Leyland, and the surrounding areas. See what our customers are saying about our expertise in new boiler installations, heating repairs, and full bathroom renovations. Your trust is our guarantee of quality and professional service.

      EXCELLENT  
   Based on 186 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Kashif N Liaqat 
 19 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great service, my ensuite shower cartridge was dripping, Sarah arranged for quick replacement as it was still covered under warranty and Scott installed it the very next week
  
 
      Posted on Google  
   
   Maz 
 14 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Quick and professional attendance to replace valve on two radiators with stuck pins. Highly recommend and will use again.
  
 
      Posted on Google  
   
   Maz & Tez Studholme 
 10 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. We had an emergency problem with the lead piping . The office staff was very helpful and arranged for a plumber to attend the following morning despite being fully booked. Wayne was punctual and sorted the problem speedily and confidently .Many thanks.
  
 
      Posted on Google  
   
   Anne Worthington 
 7 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. New bathroom just completed by Chris at Croston Plumbing & Heating Ltd. Delighted with the result and the workmanship.  Left the house clean & tidy at the end of each day and carried out the work to a very high standard. Would have no hesitation in recommending them.
  
 
      Posted on Google  
   
   Emma Gray 
 6 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service from start to finish with Croston Plumbing & Heating. They found the fault in our boiler straight away, ordered us a part and fitted it all within a speedy amount of time! Special thank you to Charlotte for arranging all of our appointments to suit us and for being so pleasant. Many thanks
  
 
      Posted on Google  
   
   roger aze 
 1 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very good from start to finish. A new boiler installed in a different location and three new radiators. All planned well and executed on time to a very good standard
  
 
      Posted on Google  
   
   Brian Mackrael 
 1 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Good people to deal with.
  
 
      Posted on Google  
   
   Peter Abbott 
 29 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. A huge shout out to Charlotte Raffell in customer service! We needed to swop the radiator we had delivered for a larger one. Charlotte organised collection of our radiator the day after we spoke on the phone and had a new one delivered the day after that… wow! A British company working successfully to keep the customer happy! Thank you so much. Delighted with the service and will definitely use The Radiator Hub again.
  
 
      Posted on Google  
   
   Trish M 
 20 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. Recently had my old downstairs bathroom renovated into a cloakroom with separate utility room. The transformation is incredible and exceeded all my expectations. From start to finish I cannot fault this company! I would definitely use again without any hesitation, knowing I won’t be disappointed. So if you’re looking for your dream bathroom give Sarah a ring and she’ll talk you through all your options available. Trust me you will not be disappointed with their service from initial contact to an amazing end result. Thank you so much to you Sarah, Wayne and your courteous, knowledgeable and amazing team. I love my new cloakroom and utility room! Thank you xx
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Boiler Servicing & Heating Repairs Reviews

Spingertron 9 - Google Review

“Great local company. Had a new boiler fitted by them a couple of years ago. Have them back every year for the annual service. Get an email reminder when it’s due. Book it in with their office. Lads turn up on time. No fuss or mess. Highly recommend.”

Elizabeth Aughton - Google Review

“Gas engineer came out on a Saturday to make sure all was safe and we received our certificate that same day. Highly recommend.”

Catherine Haig - Google Review

“Croston Plumbing & Heating recently serviced our boiler. The engineer came on time, was friendly, tidy, knowledgeable and helpful. Documentation came through quickly and the price was reasonable. Would highly recommend and wouldn’t use anyone else.”

Janet Atkinson - Facebook Review

“The engineer turned up promptly at the time allocated. He carried out a thorough job and was very knowledgeable. He even advised us about our carbon monoxide monitor needing replacement. He removed his outdoor shoes before walking on our new carpets. Highly recommended for professionalism, knowledge and customer care. We will certainly use them again.”

Rio Talysa - Facebook Review

“You’ve fixed our boiler in TEN minutes today! Another plumber took 6 hours and £500 to do the same job. Thank you! Definitely recommend these guys!”

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Bathroom Renovations & Installations Reviews

Fred Reeves - Google Review

“I have had 2 bathrooms refitted by them and I’m delighted with the results. They cleaned up after themselves every day and turned up on time. They also fixed a water leak… and have done my annual boiler and gas fire service. Highly recommend for all these services.”

Julie Price - Facebook Review

“From the quotation visit until completion, the whole team were super helpful. Every question answered, every want met. The lads were professional and respectful. We are so happy with our beautiful new bathroom and would highly recommend.”

Andrea Meadows - Facebook Review

“Looking for a complete renovation of our bathroom, CPH came highly recommended… Sarah has been amazing organising everything we need. Work started with Wayne, very friendly and can’t wait to see it finished.”

Jordee Wright - Facebook Review

“My mum and dad had their bathroom done. Amazing job. They went above and beyond to help and nothing was too much trouble. The guys who fitted it were brilliant and the girl on the phone was amazing.”

Beverley New - Google Review

“Absolutely fantastic! Wayne came to survey and was reliable and professional. Chris, the installer, was punctual, worked hard and cleaned up every evening. Sarah in the office was a pleasure to deal with – nothing is too much trouble. Thank you CPH for your efficiency and hard work. I’ll be back!”

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Plumbing Repairs & General Services Reviews

Tom Ford - Google Review

“Excellent service. Arrived on time and quickly diagnosed the problem. Repaired just one hour later. Would not hesitate to recommend them.”

Cathy Kamel - Google Review

“I had a leak from my bath coming through my ceiling. I phoned CPH and spoke to Sarah… The engineer came the next day, very prompt, quick and efficient. I would certainly recommend CPH.”

Robert Baker - Google Review

“Croston Plumbing & Heating proved to be excellent. Very helpful on the phone… The engineer was friendly, tidy, polite and quick. Job done at a very reasonable price.”

Patrick Barlow - Facebook Review

“I’ve used CPH loads of times on various properties. Great company, fantastic staff and quality work. I don’t leave reviews often but when they’re this good, I don’t mind taking the time. Highly recommended.”

Thomas Ralph Ford - Facebook Review

“Richard arrived at the expected time, diagnosed the problem and repaired in just over an hour. Professional service.”

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Customer Service & Showroom Experience Reviews

David Jarvis - Facebook Review

“Brilliant customer service from Fia! Great communication and really friendly.”

Milly Strachan - Google Review

“Once again, the team at Croston Plumbing have been great in fixing our radiator valve… Their plumbers are always professional and respectful of our home. Would highly recommend!”

Walking Warrior - Google Review

“Contacted Croston Plumbing to have our boiler serviced and found them to be very polite and professional.”

Hoghton Bowling Club - Facebook Review (Keith Slater)

“Quick response to our call for help and very professional advice. We will use them again in the near future.”

✅ Why Croston Plumbing is the North West's Best Choice for Boiler, Bathroom & Plumbing Services

Local & Certified: Trusted, Gas Safe Registered specialists for all plumbing and heating needs.
Extensive Local Coverage: Providing reliable service across Chorley, Preston, Leyland, and the wider North West area.
Comprehensive Expertise: Highly rated for new boiler installations, professional bathroom renovations, and fast plumbing repairs.
Proven Track Record: Verified by Hundreds of 5-Star Reviews on Google and Facebook.
Value & Professionalism: Experienced engineers, transparent pricing, and excellent customer service from start to finish.

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Testimonials

⭐️ 5-Star Customer Reviews: Trusted Plumbers, Boiler Engineers, and Bathroom Fitters in Chorley & Preston