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Meet the Team

Get to know the friendly faces behind Croston Plumbing & Heating — committed experts who keep your home warm and water flowing.

Meet the Team

Wayne Contact Croston Plumbing Owner
Wayne Gemson

Director

Wayne is the driving force behind Croston Plumbing & Heating. As the company director and lead bathroom renovator, his expertise as a registered Gas Safe Engineer and bathroom makeover specialist ensures every project big or small is completed to perfection.

Richard Lang

Senior Gas Engineer

Richard is our Lead Engineer and a master of all things heating. A registered Gas Safe Engineer and our very own ‘Boiler Whisperer,’ he’s the go to expert for any heating need. Richard also specialises in Accessible Bathroom Adaptations, bringing comfort and practicality to every design.
Chris Higson

Bathroom Fitter

Chris is the newest addition to our team, bringing a hands on approach to bathroom installations. With an eye for detail and a commitment to craftsmanship, he’s dedicated to turning our clients’ dream bathrooms into reality.

Sarah Le Marquand

Showroom Manager

Sarah runs our showroom with precision and flair, ensuring every client is guided seamlessly through their bathroom design journey. With a strong background in design and project management, she’s exceptional at helping clients choose the perfect solutions for their spaces.

Fia O’Loughlin

Showroom Sales & E-Commerce Manager

Fia is the heart of our Designer Radiator Showroom, overseeing both in-store and online sales. Her expertise in radiators means she’s always ready to help you find the perfect fit for your home, no matter your style or budget.

Harry Singh

Digital Marketing Manager

Harry is the creative mind behind our digital strategy, managing crostonplumbing.co.uk and designerradiatorshowroom.co.uk. From SEO and content creation to social media and TikTok, his passion for digital marketing drives our online presence, ensuring we connect with our customers everywhere.

George Roe

Office Assistant

George supports the day-to-day operations at Croston Plumbing & Heating, ensuring everything runs smoothly. With over three years of experience in property management, he brings strong customer service skills and a calm, professional approach to every task.
Reece Crankshaw

Apprentice

Reece joined our team in 2025 as an eager apprentice ready to learn the trade. With a positive attitude and a strong work ethic, he’s well on his way to becoming a skilled plumber, assisting on-site with dedication and a smile.

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